How to create a request management system in Microsoft 365 with SharePoint
Request management (a.k.a. ticketing) can be extremely useful as a tool to manage and track work on a team. At the end of the day, this is essentially a form with a status field to track progress and automated alert rules. This is a replacement for email-based intake of work: the act of putting requests… Continue reading: How to create a request management system in Microsoft 365 with SharePoint