If you’re using SharePoint lists for any kind of ticket or request management, you are likely to want to track how long it took to complete the request. We can do this automatically using Power Automate to set a “close date” date-type field. First, make sure you have a “close date” or “completion date” field… Continue reading: Tracking “days to complete” a SharePoint list item request
A good Power Automate approval flow has the following: This article is part of a series on doing request management with Microsoft Lists, so you might check that out as well! Power Automate makes it really easy to make a basic approval flow, but unfortunately it comes with none of the above out-of-the-box. I would… Continue reading: How to design a GOOD Power Automate approval flow
Request management (a.k.a. ticketing) can be extremely useful as a tool to manage and track work on a team. At the end of the day, this is essentially a form with a status field to track progress and automated alert rules. This is a replacement for email-based intake of work: the act of putting requests… Continue reading: How to create a request management system in Microsoft 365 with SharePoint
If you work with SharePoint lists, you’ve probably bumped into the list view threshold at one point or another. The gist is: SharePoint can only display 5000 items at a time in a list view. What’s the easiest way to deal with the list view threshold? In my opinion, the easiest way to handle this… Continue reading: Working with the SharePoint 5,000 item list view threshold